Accessibility help

This help page is designed to give you information that is specific to accessing the One Clear Vision website and is not an exhaustive reference guide to the subject of accessibility. There is a great deal more help and information available as well as assistive technologies.

More information can be found on the BBC site:  http://www.bbc.co.uk/accessibility/ (link opens in new window).

About accessibility

To be accessible this website must be as easy to use and understand for as many visitors as possible.

This website follows the Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines 1.0, meeting all level double-A checkpoints.

Maintaining an accessible site is an ongoing process and we are continually working to offer a user friendly experience. However, if you have any problems using this website please contact us. 

Browsers

This website has been designed to support as wide a variety of browser and operating system combinations as possible. We would recommend upgrading your browser as far as your computer allows. Later versions of browsers often have higher levels of security and better functions and are more likely to work with assistive technologies such as screen readers. Most browser suppliers will allow you to upgrade for free. Visit the browser's website to find out about the latest versions and to download them.

• Firefox (link opens in new window)
• Internet Explorer (link opens in new window)
• Opera (link opens in new window)
• Safari (link opens in new window)
• Chrome (link opens in new window)

Changing text size and colour

You can change the font size and colour in your web browser. This may be useful for you if you have low vision, and need larger fonts or high contrast colours.

Text Size and Font Colours

• Firefox Instructions (link opens in a new window)
• Internet Explorer (link opens in a new window)
• Opera (link opens in a new window)
• Safari (link opens in a new window)
• Chrome (link opens in a new window)

Contrast

You can change to a higher contrast settings on your Operating System by selecting the appropriate link below.

• Windows XP (link opens in a new window)
• Windows Vista (link opens in a new window)
• Mac OS X (link opens in a new window)

Keyboard navigation

You can use your keyboard to navigate through this site. Use your arrow keys to scroll up or down the page. You can use your Tab key to move between links, and press Return or Enter to select one. To go back to the previous page, use the Backspace key.

For help understanding how to use access keys on your browser, please refer to the Wikipedia article (link opens in a new window).

Access keys

The following are the active access keys on this site, if you would us to add more please contact us

• A - Accessibility help (this page)
• S - Skip Navigation
• 1 - Home page
• 7 - Disclaimer
• 9 - Contact Us

Unfortunately, different browsers use access keys in different ways.  In general you need to hold down a key or two, and then press the access key you want.

Downloading documents

This website links to documents and files in a number of formats. You may need special software to read some of these files.

The links below enable you to download free software to allow you to open these files.

• Adobe Reader (link opens in new window)
• Adobe Flash Player (link opens in new window)
• Flowplayer (link opens in new window)
• Windows Media Player (link opens in new window)
• RealPlayer (link opens in new window)
• Free viewer for Microsoft Word (link opens in new window)
• Free viewer for Microsoft Excel (link opens in new window)
• Free viewer for Microsoft Powerpoint (link opens in new window)

PDF accessibility

Adobe's website (link opens in new window) offers useful information about services to make Acrobat documents more accessible.